Warranty and Return

We always insist quality products move the world, Each product will go through strict quality control check before delivered to our customers.

To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!

Returnable Items

Products that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:

1. Faulty products damaged/broken or soiled upon arrival.

2. Products received in the incorrect model.

3. Unused products that have not met your expectation within 30 days of receiving.

Non-Returnable Items

We will not accept returns in the following conditions:

1. Products outside the warranty time-frame.

2. Used and man-made damaged products.

Notes: All returns must be agreed by our sales.

Returns Process & Time-Frame

Please carefully follow our returns process to minimize any delays: 

1. If your product is returnable (see above), please submit a message in contact us, stating your:

Order number

Product name

Reason for return

2.Our customer service team will respond to your request within 24 hours and provide you with a Return address.

3.Please send us the tracking number.

4. Once we have received the returned product, we will email you and arrange an exchange or a refund within 3 days. 

Kindly allow between 3-6 business days for our after sales team to process your request. After this, please note the refund times below: 

For credit card refunds, please allow between 7-14 business days for the transaction to process. 

For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account. 

Return Shipping Costs & Address 

We aim to offer services that will benefit all of our loyal customers. All of our other worldwide customers can return to our warehouse. Please always Contact Us prior to returning the products.

1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.

2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.